Shipping Regions
We currently ship to the following countries:
- • Australia
- • New Zealand
- • Japan
- • United States
- • Canada
- • United Kingdom
- • Germany
- • France
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and the size of your order. The exact shipping fee will be displayed before you confirm your purchase.
Processing & Dispatch
Orders are typically processed within 2-3 business days. Please note that processing times may vary during busy periods.
Estimated Delivery Times
| Region | Estimated Time |
|---|---|
| Australia | 3–7 business days |
| New Zealand | 5–10 business days |
| Japan | 7–14 business days |
| United States / Canada | 10–20 business days |
| United Kingdom | 10–20 business days |
| Germany / France | 10–20 business days |
Tracking
Tracking information will be provided where available. International orders may have limited tracking once the parcel leaves Australia.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the buyer's responsibility and are not included in the product or shipping price.
Returns & Refunds
We only offer refunds or replacements if:
- • The item arrived damaged or defective
- • You received the wrong item
To request a refund or replacement, please contact us within 14 days of delivery with:
- 1. Your order number
- 2. A description of the issue
- 3. Photographic evidence of the damage or error
Contact
For any shipping or return enquiries, please reach out via our contact form or DM us on Instagram.